4.8
22.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Eurostar and Thalys have joined forces under the Eurostar name and a single new-look app. Discover the very best deals, destination inspiration, and manage every booking with ease. Our app helps make your high-speed train trip simple, fast, and fun. And it’s available in English, French, Dutch, and German.

Here's what you can do with our app:

BOOK TICKETS
Snap up seats to over 100 destinations in France, Belgium, the Netherlands, and Germany.

STORE TICKETS
Keep your tickets safe and sound in the app or in your Google Wallet.

GRAB CHEAP FARES
Find the cheapest fares with our Low Fare Finder.

MANAGE BOOKINGS
Manage your bookings on the go and change your travel dates, seats, or travel arrangements.

MANAGE CLUB EUROSTAR POINTS
Check your points balance or spend your points.

ACCESS CLUB EUROSTAR BENEFITS
Access exclusive discounts and benefits using your digital membership card.

RECEIVE LIVE NOTIFICATIONS
Allow notifications to receive live travel information and exclusive offers.

BEAT THE QUEUES
Certain Club Eurostar members can use the app to get access to our priority gates (depending upon your membership level).

ACCESS OUR EXCLUSIVE LOUNGES
Certain Club Eurostar members can use the app to get entry to our exclusive lounges (depending upon your membership level).


So, what are you waiting for? Download the Eurostar app now and take your trip even further.
Updated on
26 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
22.5K reviews
Ed Sundman
15 June 2022
App assigned two seats to me and none for my wife. No way to correct tickets. Even though I was sent a booking number - I cannot make corrections. App says don't worry, just show up? With Customs, Immigrations, Security, etc - Just show up with tickets in the wrong name - in a country not your own? What could possibly go wrong with that?
5 people found this review helpful
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Barry R
4 September 2025
Maybe the app technical team can help improve my experience and let me rate 5 stars. Gents, I am an English speaker living in Germany. My profile is fully loaded, but the app always assumes that I wish to travel from London...this means I can't use the 'find best price' feature because it insists I start in the UK. Can you fix this for me?
2 people found this review helpful
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Elisabeth Grimsø
10 June 2025
Booked through the app, or so I thought. When the - 20% sale was on. The money was taken (haven't been reimbursed yet) and when I contacted them I was told that I had indeed a reservation but it had been cancelled and I would not be able to rebook with the same discount (I'm sorry but I kinda want my money back before rebooking because if it happens again, even if they reimburse at some point, it'll be money tied up). I found the tone and emails from eurostar quite unpleasant...
1 person found this review helpful
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Eurostar International Limited
13 June 2025
I’m sorry to read about your experience. We value your feedback but unfortunately we are unable to help with customer service related issues here, as this platform is only for Eurostar App reviews. Please follow the Contact Us link via our Help Centre on eurostar.com, and a member of our team will be able to assist you.

What's new

We’ve made behind-the-scenes improvements for a smoother, more reliable experience. This update includes bug fixes and performance enhancements to help you book tickets easily, access journeys faster, and enjoy a more seamless app experience. Thanks for travelling with Eurostar!