
Jim Cromie
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 Frustrating fail to read a passport. First off the instructions are obtuse. They say to put the phone on the passport, but the illustration shows motion like they're taking a picture or a video. it is n f c and I finally succeeded by laying the phone on the inside front cover of my passport. but then I couldn't select US as the issue.Or there is no pull down empty list to check from
1 person found this review helpful

Yuzhen Wang
It should automatically save the process, or instead of say "save and exit" just say "save progress". The application is asking so many things when you go and find the answer the application is gone doesn't matter how far you have gone. It is very annoying I had to do it from scratch 2-3 times as it just lost the progress with no warning.

Ian Morris
Could be better...as with all on line application forms, there are areas of doubt as the question is not clear. why can't these forms ever understand mobile phone numbers? They all seem to have own acceptance methods required! I had to redo it because it did not save whilst I looked for family contact details! Save automatically please! I like the form but needs to be tightened up to give clarity on what it is looking for in some cases. We are in the UK...why is the UK last in drop down menu?
9 people found this review helpful