
Erlend S. Westgaard
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This app isn't just bad, it is unusable. On each android phone I have tried, the issue is the same. I try to fill in my name and the keyboard sticks. "E" becomes "EEee", etc. To work around it I have tried copy+paste, and that works for 1 sec, and I am asked to fill in my name again. I have been using the old Ruter Bilett app for years now, because it at least work. Update: I was able to make it work by first creating an account on ruter.no before logging in in the app.
13 people found this review helpful
Hi, sorry to hear that the app is not working for you. Have you tried deleting the app and reinstalling it? Regardless, I will pass the problem on to our developers. Iver/Ruter AS

Mananax
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the app is only useful to purchase tickets. other than that the app is useless. Wondering when the next bus or tram is arriving? the info on the app is 98% of the time false. But it is more the incompetence of ruter than the app. Embarrassing! Edit: 16.10.2025 The " continuous work " is not noticeable at all! in the 14 years that I live in Oslo. The bus/tram/metro coming in 3, 2,1...9.8minutes. So stop apologizing and do your job ruter! Even more embarrassing!
3 people found this review helpful
Hi! We're sorry to hear about your experience. Real-time info should of course be reliable, and we're working continuously to improve both the app and the underlying data. We appreciate your feedback and will pass it on to the relevant teams. Regards Therese /Ruter As

Dave McGill
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Worked well for the first 2 days but Thursday am it was a total waste of time. Thankfully Google Maps came to the rescue to help plan our trips. Anything I tried including edit favourites just resulted in the message "We don't know exactly what went wrong but.... ". I reinstalled the app but I still had the same error message. I tried again late Thursday afternoon and it was working fine. I had a good WiFi connection all day and my other apps were okay. Ruter checked so now 2 stars.
Hi! We are sorry to hear about your experience with our app, could you please expand on the issues you experience after day 2 so that we can get better? Thanks in advance.